About

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My Name is Christopher D. Pence, and I am a Software Development Professional from Baltimore, Maryland.

I have spent all of my life as an intuitive, creative person, just looking for my opportunity to show the world just what I can do. I am an enthusiastic individual, who brings more than three years' experience in the field of technology, eight years’ experience in the fields of retail and customer service, three years’ experience studying computer sciences, and more than six years’ experience studying the educational arts at the undergraduate level.I am dedicated to perfection in all that I do, and will ensure quality in all my work.

Work Experience

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Manufacturing Engineer 09/2020 - 02/2024

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Northrop Grumman - Beltsville, MD

  • Created and verified work instructions for the development of heat pipes for aerospace travel
  • Assisted various software development teams in the development of government-level software applications
  • Developed and updated testing software via LabVIEW

Game Master (06/2019 – 09/2020)

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Breakout Games - Timonium, MD

  • Briefed escape room patrons on the operations of the game, then helped them to escape with creative, informative clues that ensured their success and happiness.

Sales Associate (08/2019 – 06/2020)

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Party City - Timonium, MD

  • Checked out customers, offering party advice and a smile, including taking and creating balloon orders
  • Assisted in the seasonal Halloween sales, the busiest for the company
  • Helped with stocking, including setting up and filling planograms

Ride Share Operator (09/2016 – 06/2019)

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Lyft – Baltimore, MD

  • Operated own ride share operation, driving customers to requested destinations, offering a clean car, and friendly & prompt service, managing own hours of operation, work vehicle, and earnings

Delivery Driver (05/2018 – 03/2019)

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Jason’s Deli – Timonium, MD

  • Helped with the preparation and delivery of custom ordered catering meals, and performed basic operations of the restaurant, including running food, bussing tables, and preparing food for the near future

Laser Tag Technician (09/2017 – 06/2018)

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Red Zone Adventures – Timonium, MD

  • Ran and supervised laser tag games and customer briefings, cleaned and maintaining the laser tag arena, and maintained laser tag vests, including battery and parts replacements, software and hardware fixes

Manager-in-Training (07/2017 - 08/2017)

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Summit Consulting – Glen Burnie, MD

  • Participated in face-to-face marketing with customers, educating customers on the importance of energy choice and their need to switch to a company that would be more beneficial to customer needs

Independent Benefits Specialist (02/2017 - 06/2017)

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The Canton Agency – Bel Air, MD

  • Promoted the continued use of health benefits by participating in cold-calling marketing, as well as face-to-face meetings with business owners and employees, enrolling employees in voluntary health benefits

Internet Sales Specialist (04/2017 - 06/2017)

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The Bowery of Antiques & Collectibles – Parkville, MD

  • Managed the internet sales of a small business, photographed and described items for sale on eBay, maintained shipping orders and invoices.

Event Coordinator (02/2017 - 04/2017)

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2020 Retail Stores – Sykesville, MD

  • Participated in face-to-face marketing with customers, educating customers on the importance of energy choice and their need to switch to a company that would be more beneficial to customer needs

Wireless Expert (01/2017 - 02/2017)

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Verizon by Cellular Sales – Bel Air, MD

  • Assisted customers in the sale, activation, and maintenance of cellular phones and tablets on the Verizon network, including explaining and suggesting plans, offering instructions and advice, and selling accessories.

Seasonal Warehouse Associate (11/2016 – 01/2017)

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Kohl’s E-Fulfillment Center – Edgewood, MD

  • Carried out the various operations of the Kohl’s e-fulfillment center warehouse, including picking, packing, and helping to ship customer ordered products

Event Coordinator (09/2016 – 09/2016)

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Blue Shore Strategies – Pikesville, MD

  • Presented to Home Depot customers the benefits of Home Depot’s Fifth Generation Cabinet Re-facing services, in order to sign customers up for a free consultation with a Home Depot consultant

Fulfillment Associate (04/2016 – 08/2016)

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Amazon.com – Baltimore, MD

  • Carried out various operations of the Amazon.Com warehouse, such as packing customer-ordered products, stocking boxes for easy access to those packing products, retrieving pallets of material, etc.

Wireless Expert (08/2015 – 03/2016)

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Sprint by Mobile Now – Essex, MD

  • Assisted customers in the sale, activation, and maintenance of cellular phones and tablets on the Sprint network, including explaining and suggesting plans, offering instructions and advice, and selling accessories.

Assistant Manager (02/2014 – 08/2015)

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Radio Shack – Cockeysville, Maryland

  • Assisted customers in finding solutions to technical issues regarding electronics, cell phones, musical instrument cables and accessories, and other technological issues.

Mascot Performer (04/2014 – 09/2014)

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Delmarva Shorebirds Baseball – Salisbury, MD

  • Interacted with people of all ages to provide a fun, charismatic team mascot that was always willing to take pictures, offer hugs, and be the best team and team representative possible

Cashier (09/2013 – 02/2014)

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Giant Food – Long Neck, DE

  • Managed gas station, taking payment and assisting customers, scanned and bagged customers' groceries, took payment, dealt with coupons, and sales.

Server (08/2013 – 09/2013)

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Friendly’s Ice Cream Parlor – Rehoboth, DE

  • Interacted with customers in order to take and prepare food orders, refill drinks, and provide sanitary and satisfactory dining experiences for every customer.

Mascot Performer (04/2012 – 05/2013)

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Salisbury University – Salisbury, MD

  • Interacted with people of all ages to provide a fun, charismatic team mascot that was always willing to take pictures, offer hugs, and be the best team and university representative possible.

Call Center Representative (10/2011 – 05/2013)

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Salisbury University Alumni Association – Salisbury, MD

  • Spoke with university alumni, alerting alumni of upcoming events and sharing university news with former students in order to gain monetary support for the university.

Food Runner / Busser (02/2010 – 11/2010)

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Ruby Tuesday – White Marsh, MD

  • Delivered food to customers with a smile, and cleaned and disposed of used food and dishes in order to provide a clean, satisfactory experience for every customer

Self Employed Snowball Vendor (07/2009 - 07/2010)

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A World of Cool Snowballs - Baltimore, MD

  • Organized and maintained own business, including sales, promotions, finances, and operations of the stand, offering the community a cool, cheap, tasty treat and a smile that kept bringing customers back for more.

Education

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Click here for a complete course history

Master of Science: Computer Science - Graduated: 2020

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Towson University – Towson, MD

GPA: 3.153

  • Click here to see my project from Advanced Web Development

Bachelor of Arts: History - Graduated: 2013

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Fulton School of Liberal Arts, Salisbury University - Salisbury, MD

GPA: Overall: 3.05 / 4.00 Major: 3.06 / 4.00

  • Emphasis in Secondary Education and History
  • Attended classroom internships at the secondary level for two semesters
  • Actor / Performer with improvisational troupe and drama clubs

Associate of Arts: General Studies - Graduated: 2011

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Community College of Baltimore County - Baltimore, MD

  • Emphasis in Education and History
  • Creator and President of highly successful history club, gaining Event of the Year
  • Performer with drama club

High School Diploma - Graduated: 2009

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Parkville High School - Parkville, MD

  • Performer with drama club

Performances

Current Show:

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Charlotte's Web

(Summer 2024)

Pasadena Theatre Company - Pasadena, MD

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Acting Resume

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